The global recession has forced companies to focus on the efficiency and quality of service / product to succeed.
The increased market competition must focus on customer loyalty to maintain competitive advantage.
With little product and service differentiation, customer care customization and comfort.
Companies need to innovate and stay ahead of the competition in order to attract new customers.
Improve the level of service
Enhance customer satisfaction
Increase operational efficiency
MANAGEMENT SOLUTIONS QUEUE
Manage the flow of customers and customer engagement in service sectors
Extract information from data sources and manage the display in major public places open and covered
Facilitate self-service customers and provide relevant information.
- A solution to the GFA service customer management
- The only solution to managing queues "end-to-end" which organizes, optimizes and validates the Client
- Entry & ticket distribution
- Reviews & Output (satisfaction survey)
- Reporting and Supervisionnement